Monique Laguerre, who called Operation HOPE after hearing about our work on CNN. At the time she was in the middle of her third unsuccessful attempt for a loan modification. After working with one of our assigned mortgage counselors, she not only captured the attention of her previously uncooperative bank, but was accepted into a temporary loan modification program.
Monique Laguerre worked with our Mortgage HOPE Crisis Hotline, a unit of HOPE Coalition America, which is a portfolio of Operation HOPE. If you know of someone in mortgage trouble have them call Mortgage HOPE Crisis Hotline at 888 388 HOPE.