"A manager thinks, I won't get fired for saying 'no' to you. I will only get fired for saying 'yes' to the wrong thing; so the answer is no. This is a completely fear-based approach to decision-making. A real leader finds a way to be in the yes business. You will never build a viable business, or a life for that matter, based on 'no.' Be in the lemonade-out-of-lemon making business.."
John Hope Bryant, founder, Operation HOPE, author, LOVE LEADERSHIP:The New Way to Lead in a Fear-Based World